As the situation with Coronavirus (COVID-19) continues to evolve rapidly, we want to make sure to keep you informed with any changes we’re making as well as the self-service tools you have at your disposal to manage your SLING subscription.
Also, we’re aware that you may be spending some additional time at home over the coming weeks, so we want to let you know more about what you can watch on SLING, and how to watch it.
Manage Your Subscription
The easiest way to make changes to your subscription is by logging in to My Account. Or, if you’re watching in a web browser, simply select the Settings icon, then choose Manage Account.
What you can do:
Add or remove channels and extras like Cloud DVR Plus by selecting Change Subscription
Update your billing information by selecting Update Payment Information
View your billing history by selecting View Billing Details
Make changes to your personal information including your home address and phone number by selecting Update Personal Information
Place your subscription on hold for up to three months by selecting Pause Subscription
We understand that these are unprecedented times, so if you need to cancel your subscription for any reason, we’re still happy to help you get your news and entertainment with the SLING TV free experience. Get live news and updates with ABC News Live, plus thousands of movies and shows suitable for kids and families.
The free experience is available on Roku, Amazon and Android devices as well as web browsers (Chrome, Edge, Safari)
When you cancel your SLING subscription, it will automatically disconnect at the end of the current billing cycle, meaning you can enjoy your paid subscription until that time. Once your subscription is discontinued, when you launch the SLING app, you’ll automatically be taken in to the free experience
Already have a SLING subscription? Free content is included with your subscription; find it at the end of your guide
If you’re new to SLING and want to check it out, the free experience is available by downloading the SLING app on your Roku, Amazon or Android device or by visiting sling.com on a Chrome, Safari or Edge browser and following the on-screen instructions
What To Watch
We have a number of current and upcoming free previews to keep you informed and entertained available at no additional cost
We have thousands of hours of On Demand programming included with your SLING subscription
Find thousands of popular blockbusters and classic hits available for rent
Additionally, Universal is offering a "Home Premiere" of new films currently showing in theaters. These movies are available both to SLING subscribers, and to those enjoying the SLING free experience. Get more details on our blog.
How To Watch
Find the SLING app on streaming devices, TVs, game systems and more
Watch on one device at a time with our SLING Orange service, or up to three at a time with SLING Blue
Watch your favorite shows and movies on your schedule with Cloud DVR
Technical issues when trying to watch can be frustrating. Most common streaming issues can be resolved with a few simple troubleshooting steps.
If the suggested steps don't help resolve your issue, try searching for your issue using the search bar at the top of the page.
Having trouble logging in? Start here
Forgot your password? Reset it here
Forgot your login email? Find it here
Please note, if you need to contact us during this time, you may experience higher wait times due to understaffing caused by efforts to protect our employees from COVID-19. As we strive to keep our employees safe, know that we're working hard to provide you with important updates as we hear them.